Elevated platform latencies and error rate

Incident Report for Cloud Elements

Resolved

This incident has been resolved.
Posted Sep 28, 2022 - 15:11 MDT

Monitoring

We have implemented a fix and are monitoring for service health.
Posted Sep 28, 2022 - 14:40 MDT

Identified

AWS is reporting service degradation upstream of our services
Posted Sep 28, 2022 - 11:53 MDT

Investigating

Due to an upstream issue, we are experiencing elevated error rates and latencies.
Posted Sep 28, 2022 - 11:37 MDT
This incident affected: US Production (Platform).