All Systems Operational
US Production   Operational
EU Production   Operational
Staging   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
New Maintenance Windows as of August 1, 2018 Aug 1, 00:00-00:01 MST
Scheduled - Cloud Elements is updating their existing Maintenance windows as of August 1, 2018. The new maintenance windows are as follows:

US Production | https://my.cloudelements.io/
Weekly on Sundays from 4:00AM to 6:00AM UTC
Larger maintenance 4x/year on Sundays from 4:00AM to 8:00AM UTC

UK Production | https://my.cloudelements.co.uk/
Weekly on Fridays from 10:00PM until midnight UTC
Larger maintenance 4x/year from 10:00PM on Fridays until 2:00AM on Saturdays UTC
Jul 18, 13:27 MDT
System Metrics Month Week Day
US Production | API Uptime
Fetching
US Production | API Throughput
Fetching
EU Production | API Uptime
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EU Production | API Throughput
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Staging | API Uptime
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Staging | API Throughput
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Past Incidents
Jan 18, 2019
Event polling and Formula V3 executions Interruption
Resolved - This incident has been resolved.
Jan 18, 11:10 MST
Monitoring - Today, between 2:30 AM- 6:15 AM MST, we have experienced an interruption with event polling and formula v3 executions. The service was recovered and we are working to fulfill some items remaining in the queue for polling and v3 formulas. Another update will be provided when that is complete.
Jan 18, 07:50 MST
Jan 17, 2019

No incidents reported.

Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019
Formula and Polling Interruption
Resolved - This incident has been resolved.
Jan 12, 05:55 MST
Monitoring - Around 2:30am MT 01/12/2018, we experienced service degradation with our formula execution service. Event polling was delayed and some formula executions that were in-flight at the time of the failure were terminated. After the service was recovered, event polling was resumed and the terminated formula executions were retried. The issue is now fully resolved.
Jan 12, 05:17 MST
Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019
Scheduled Job Delays
Resolved - This incident has been resolved.
Jan 7, 12:06 MST
Monitoring - The Emergency Maintenance has been completed and we are seeing a vast improvement in scheduled job performance. We will continue to monitor scheduled jobs for the time being.
Jan 7, 10:35 MST
Identified - At 10am MST, we will be pausing all scheduled jobs to undergo Emergency Maintenance. Scheduled jobs will be paused for a maximum of 10 minutes. All other functionality should continue as normal.
Jan 7, 09:30 MST
Investigating - Currently, event polling and other scheduled jobs are delayed. We are investigating the issue.
Jan 7, 05:02 MST
Jan 6, 2019

No incidents reported.

Jan 5, 2019

No incidents reported.

Jan 4, 2019

No incidents reported.

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