Cloud Elements Status

All Systems Operational

US Production Operational

Elements Operational

Events Operational

Formulas Operational

Platform Operational

User Interface Operational

EU Production Operational

Elements Operational

Events Operational

Formulas Operational

Platform Operational

User Interface Operational

APAC Production Operational

Elements Operational

Events Operational

Formulas Operational

Platform Operational

User Interface Operational

Staging Operational

Elements Operational

Events Operational

Formulas Operational

Platform Operational

User Interface Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

AP Production Maintenance Oct 30, 06:00-08:00 MDT

We will be performing routine patches and upgrades in the AP Production environment. Customers in this environment should not experience a disruption of service.
Posted on Oct 22, 09:19 MDT

EU Production Maintenance Oct 30, 16:00-18:00 MDT

We will be performing routine patches and upgrades in the EU Production environment. Customers in this environment should not experience a disruption of service.
Posted on Oct 22, 09:17 MDT

US Production: Infrastructure Maintenance Oct 31, 06:00-08:00 MDT

We will be performing routine patches and upgrades in the US Production environment. Customers in this environment should not experience a disruption of service.
Posted on Oct 22, 09:16 MDT

System Metrics Month Week Day

US Production | API Uptime

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US Production | API Throughput

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EU Production | API Uptime

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EU Production | API Throughput

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APAC Production | API uptime

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APAC Production | API throughput

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Staging | API Uptime

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Staging | API Throughput

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Past Incidents

Oct 27, 2020

No incidents reported today.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

Bulk callback notifications delayed

Resolved - This incident has been resolved.
Oct 19, 02:43 MDT

Update - Starting from 2020-10-17 04:20:10.68229 GMT we have observed that the callback notifications are delayed. The issue has been identified and a fix is being implemented.
Oct 19, 00:20 MDT

Identified - The issue has been identified and a fix is being implemented.
Oct 18, 23:35 MDT

Oct 18, 2020

Oct 17, 2020

US Production Maintenance

Completed - The scheduled maintenance has been completed.
Oct 17, 07:36 MDT

Verifying - Verification is currently underway for the maintenance items.
Oct 17, 07:10 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 06:00 MDT

Scheduled - We will be performing routine maintenance on our ingress gateways, no downtime is expected.
Oct 12, 10:38 MDT

Oct 16, 2020

AP production maintenance

Completed - The scheduled maintenance has been completed.
Oct 16, 07:58 MDT

Verifying - Verification is currently underway for the maintenance items.
Oct 16, 06:58 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 06:00 MDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 14, 08:38 MDT

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.