Cloud Elements Status

All Systems Operational

US Production Operational

EU Production Operational

Staging Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

US Production | API Uptime

Fetching

US Production | API Throughput

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EU Production | API Uptime

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EU Production | API Throughput

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Staging | API Uptime

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Staging | API Throughput

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Past Incidents

Aug 17, 2019

No incidents reported today.

Aug 16, 2019

US Production - usage logs and event processing delays

Resolved - This incident has been resolved
Aug 16, 20:04 MDT

Investigating - Starting at 06:23 PM MT, the Cloud Elements platform has been experiencing delays in events processing and usage logs. We are currently investigating this issue.
Aug 16, 18:40 MDT

Decommissioning V1 UI

Completed - The scheduled maintenance has been completed.
Aug 16, 14:29 MDT

Scheduled - Cloud Elements is planning on officially sunsetting the V1 UI on May 2, 2019. Although the UI has not been supported for some time, we are now planning on officially decommissioning it as of this date. If you currently use this UI, we recommend moving over to V2 as soon as possible and let us know if you have any issues. The V2 URLs are as follows:

US Production - https://my.cloudelements.io
EU Production - https://my.cloudelements.co.uk/
Staging - https://my-staging.cloudelements.io

For detailed documentation on the V2 UI, you can review our Guides and Knowledge Base here: http://docs.cloud-elements.com
Apr 25, 12:03 MDT

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

Aug 6, 2019

No incidents reported.

Aug 5, 2019

No incidents reported.

Aug 4, 2019

No incidents reported.

Aug 3, 2019

Staging Service Degradation

Resolved - This incident has been resolved.
Aug 3, 14:56 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 3, 14:10 MDT

Investigating - We are currently experiencing some service degradation in our Staging environment and are actively investigating the issue.
Aug 3, 13:28 MDT