All Systems Operational
US Production Operational
EU Production Operational
Staging Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Decommissioning V1 UI May 2, 00:00-01:00 MDT
Cloud Elements is planning on officially sunsetting the V1 UI on May 2, 2019. Although the UI has not been supported for some time, we are now planning on officially decommissioning it as of this date. If you currently use this UI, we recommend moving over to V2 as soon as possible and let us know if you have any issues. The V2 URLs are as follows:

US Production - https://my.cloudelements.io
EU Production - https://my.cloudelements.co.uk/
Staging - https://my-staging.cloudelements.io


For detailed documentation on the V2 UI, you can review our Guides and Knowledge Base here: http://docs.cloud-elements.com
Posted on Apr 25, 12:03 MDT
System Metrics Month Week Day
US Production | API Uptime
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US Production | API Throughput
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EU Production | API Uptime
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EU Production | API Throughput
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Staging | API Uptime
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Staging | API Throughput
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Past Incidents
May 20, 2019

No incidents reported today.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019
Degraded Event Processing - US Production
Resolved - This incident has been resolved.
May 15, 12:13 MDT
Monitoring - Event processing has been reestablished in US Production Environment. The service was recovered and we are working to fulfill some items remaining in the queue. Another update will be provided when that is complete.
May 15, 07:33 MDT
Investigating - We are currently experiencing degraded event processing with our US Production Environment and are actively working on restoring the environment.
May 14, 23:06 MDT
May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.

May 8, 2019

No incidents reported.

May 7, 2019

No incidents reported.

May 6, 2019
[Scheduled] Staging Scheduled Maintenance (part 2)
Completed - The scheduled maintenance has been completed.
May 6, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 21:00 MDT
Scheduled - We will be continuing maintenance activities on our API gateway in the Staging environment. Customers may experience a brief disruption of service.
May 6, 09:13 MDT
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