Cloud Elements Status

All Systems Operational

US Production Operational

Elements Operational

Events Operational

Formulas Operational

Platform Operational

User Interface Operational

EU Production Operational

Elements Operational

Events Operational

Formulas Operational

Platform Operational

User Interface Operational

APAC Production Operational

Elements Operational

Events Operational

Formulas Operational

Platform Operational

User Interface Operational

Staging Operational

Elements Operational

Events Operational

Formulas Operational

Platform Operational

User Interface Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

EU Production Maintenance Apr 16, 16:00-18:00 MDT

We will be performing routine maintenance in the EU Production environment. Customers in this environment should not experience a disruption of service.
Posted on Apr 9, 17:14 MDT

US Production Maintenance Apr 17, 06:00-08:00 MDT

We will be performing routine maintenance in the US Production environment. Customers in this environment should not experience a disruption of service.
Posted on Apr 9, 10:39 MDT

System Metrics Month Week Day

US Production | API Uptime

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US Production | API Throughput

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EU Production | API Uptime

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EU Production | API Throughput

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APAC Production | API uptime

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APAC Production | API throughput

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Staging | API Uptime

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Staging | API Throughput

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Past Incidents

Apr 14, 2021

No incidents reported today.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

US Production - Bulk V3 Service Maintenance

Completed - The scheduled maintenance has been completed.
Apr 10, 06:12 MDT

Verifying - Verification is currently underway for the maintenance items.
Apr 10, 06:05 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 06:00 MDT

Scheduled - Bulk V3 Service will be undergoing scheduled maintenance and will be unavailable
Apr 2, 01:55 MDT

Apr 9, 2021

EU Production - Bulk V3 Service Maintenance

Completed - The scheduled maintenance has been completed.
Apr 9, 17:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 16:00 MDT

Scheduled - Bulk V3 Service will be undergoing scheduled maintenance and will be unavailable
Apr 2, 01:57 MDT

Apr 8, 2021

No incidents reported.

Apr 7, 2021

US-Production: G2C Emergency Maintenance

Completed - The scheduled maintenance has been completed.
Apr 7, 20:00 MDT

Verifying - Verification is currently underway for the maintenance items.
Apr 7, 18:29 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 18:01 MDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 7, 10:58 MDT

Scheduled - Changes were made to the G2C (Ground2Cloud) server during last weekend’s maintenance and after investigation this week our team has determined that this may be the cause for dropped G2C connections this week. This emergency G2C maintenance is to address those issues and restore functionality for users of the G2C service; only elements that leverage G2C will be impacted.
Apr 7, 10:57 MDT

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

US-Production Scheduled Maintenance - Delayed Formula Executions and Events

Completed - The scheduled maintenance has been completed.
Apr 3, 08:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 06:00 MDT

Scheduled - We will be undergoing scheduled maintenance during this time. Event processing and Formula Executions will be delayed during this maintenance, but customers in this environment should experience no other disruption of service.
Mar 22, 17:37 MDT

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021

No incidents reported.