EU Production Platform Outage

Incident Report for Cloud Elements

Resolved

During an off-cycle deployment necessary to address an issue, an anomaly was encountered and resulted in a full EU Production outage from 16:01-16:16 MT. This issue was identified during the outage and the deployment was auto-rolled back to avoid further impact to customers. The underlying issue will be addressed before deployments resume.

Posted Jan 25, 2022 - 16:00 MST