Formulas Outage across all environments

Incident Report for Cloud Elements

Resolved

During a regular maintenance task, we introduced a configuration change that was incompatible, resulting in the failure of formula executions.

Formulas were impacted for about ~2 hours between 7:20 AM UTC to 9:15 AM UTC. Our team promptly identified and addressed the issue via a hotfix patch and formulas are back to working state.

Posted Mar 21, 2024 - 04:02 MDT

Investigating

We’re presently encountering a problem with formulas across all our environments. Our team is actively investigating and will ensure to provide updates as they become available.

Posted Mar 21, 2024 - 02:54 MDT

This incident affected: US Production (Formulas), EU Production (Formulas), Staging (Formulas), and APAC Production (Formulas).