All Systems Operational
US Production   Operational
EU Production   Operational
Staging   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
US Production | API Uptime
Fetching
US Production | API Throughput
Fetching
EU Production | API Uptime
Fetching
EU Production | API Throughput
Fetching
Staging | API Uptime
Fetching
Staging | API Throughput
Fetching
Past Incidents
May 24, 2018

No incidents reported today.

May 23, 2018

No incidents reported.

May 22, 2018

No incidents reported.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018
Completed - The scheduled maintenance has been completed.
May 19, 18:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 18:00 MDT
Scheduled - We will be undergoing scheduled maintenance on event polling in the EU Production environment. No down time is expected.
May 17, 13:03 MDT
May 18, 2018
Resolved - Restart has been completed, and the G2C server is running at full capacity and security.
May 18, 17:28 MDT
Update - We are continuing to monitor for any further issues.
May 18, 13:05 MDT
Monitoring - At 1:20pm MDT, we will be restarting the production G2C server as part of our ongoing PCI compliance measures. There may be a minor (20-30 second) outage. Once the system is restored, G2C connections will automatically restore; no additional action is necessary.
May 18, 13:04 MDT
Resolved - This incident has been resolved.
May 18, 07:43 MDT
Monitoring - At around 1:45 am MST our engineering team identified an issue related to the polling of events. The polling engine was unstable/unresponsive for about 1h15m from the time the issue took place.
According to the information gathered, there should not have been any missed events on polling since the engine will capture all the events pending once the service came back up to a responsive/stable status.
May 18, 03:00 MDT
May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018
Completed - The scheduled maintenance has been completed.
May 11, 18:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 17:00 MDT
Scheduled - We will be performing maintenance on the API gateway in the Staging environment. No outage is expected.
May 11, 08:50 MDT
May 10, 2018

No incidents reported.