All Systems Operational
US Production   Operational
EU Production   Operational
Staging   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cloud Elements is updating their existing Maintenance windows as of August 1, 2018. The new maintenance windows are as follows:

US Production | https://my.cloudelements.io/
Weekly on Sundays from 4:00AM to 6:00AM UTC
Larger maintenance 4x/year on Sundays from 4:00AM to 8:00AM UTC

UK Production | https://my.cloudelements.co.uk/
Weekly on Fridays from 10:00PM until midnight UTC
Larger maintenance 4x/year from 10:00PM on Fridays until 2:00AM on Saturdays UTC
Posted on Jul 18, 13:27 MDT
US Production | API Uptime
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US Production | API Throughput
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EU Production | API Uptime
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EU Production | API Throughput
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Staging | API Uptime
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Staging | API Throughput
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Past Incidents
Jul 22, 2018

No incidents reported today.

Jul 21, 2018
Completed - The scheduled maintenance has been completed.
Jul 21, 21:29 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 21:00 MDT
Scheduled - We will be performing scheduled maintenance on event ingest (webhook events).
Jul 12, 12:43 MDT
Jul 20, 2018

No incidents reported.

Jul 19, 2018
Resolved - This incident has been resolved.
Jul 19, 13:14 MDT
Monitoring - We have resolved this issue and will continue to monitor to ensure all API calls remain operational.
Jul 19, 10:57 MDT
Investigating - We are currently experiencing an issue in our EU Production environment that is affecting all API calls. We are actively investigating and working on a resolution.
Jul 19, 10:45 MDT
Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018
Completed - The scheduled maintenance has been completed.
Jul 15, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 21:00 MDT
Scheduled - We will be performing maintenance on the API gateway. No outage is expected.
Jul 11, 16:24 MDT
Jul 13, 2018

No incidents reported.

Jul 12, 2018
Resolved - After monitoring the solution implemented and deployed, we hereby confirm that the issue has been properly addressed.
Jul 12, 17:15 MDT
Monitoring - We have identified the root cause of the issue and all new events and formulas will be played as normal. All the events caught during the partial outrage will be resumed accordingly, however, a small number of formula executions taking place between 1:28 pm MDT and 2:18 pm MDT will have to be replayed.
Jul 12, 14:58 MDT
Investigating - Starting at 1:28 pm MDT, Cloud Elements platform stopped processing all events and formula executions. All formulas running under Cloud Elements V3 engine are affected and are not currently triggering executions. We are currently investigating this issue.
Jul 12, 13:57 MDT
Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.